HHX server has been decommissioned

The HHX experimental server has officially been decommissioned and is no longer part of the Hamshack Hotline federated system.

For former HHX users that did not convert over to HHUX, all you have to do is put in a new ticket and select “HHUX (Experimental) New Line Request” just like you did when you first signed up.

After that a support agent will work to get you a new extension number and get you back up and operational as soon as possible.

If you already had both an HHX and an HHUX extension, all you have to do is just start using your HHUX extension and no need to apply for a second HHUX extension. HHUX users can run up to 5 endpoints on a single extension.

Hamshack Hotline would like to extend a heartfelt “Thank you !” to both Jeff and Martin for their years of support handling support tickets for the HHX system.

February 2023 News!

As February draws close to an end, Hamshack Hotline has a few announcements for our users.

First, we are announcing a new supported endpoint. The Polycom VVX-350 is now the latest in our lineup of supported endpoints that can be used on the HH network and can be auto-provisioned!

Also, with the generous help of many HH users who are also AllStar node owners, we have found a solution to the annoying sms messages that are being broadcast from many of the AllStar nodes that have RF 94xxx extensions with us.

These sms messages may not actually be displayed on your phones screen, depending on your settings, but a lot of newer model phones that are “SMS RFC-Compliant” will drop calls after receiving an sms, anywhere between 30 and 45 seconds into the call.

The reason is not important. What is important is that, with the help of you, our user base, we now have a solution and will make sure new RF stations are compliant before being issued an RF extension with us. We will also be working with the current RF extension holders that are broadcasting sms beacons, to help them correct the issue so no more calls get dropped.

We ask that you please be patient with this last process as tracking down all the current owners of nodes transmitting sms beacons on HH connections will be pretty time consuming.

Bill, de KG6BAJ
Senior Engineer.

Bill introduced to curb limits on restrictions on private land use for amateurs – H.R. 9670

CQ CQ CQ!!! IMPORTANT: All hams need to support this newly introduced bill in the house. We need to strike hard and fast and maintain support for this bill! Even if you don’t live in an HOA, you really need to support the bill for the benefit of the hobby as a whole. Nearly all new housing starts are in HOA communities nowadays and this affects Hams that purchase homes in such neighborhoods. Some hams don’t have a choice (like me) as we moved due to job relocation and were under a tight timeline to complete our move. Our only options were homes in HOA neighborhoods.

Read about it here: https://www.arrl.org/news/rep-bill-johnson-introduces-bill-to-eliminate-private-land-use-restrictions-on-amateur-radio

Welcome 2023 !

Well, it’s a new year and we have new things happening. At the top of the list we now officially support the Polycom VVX410 model phone. At the end of last year we added a few more supported endpoints as well and we are always looking to add more models to our supported endpoint lineup.

Next, some of you may have seen the new 84xxx extension numbers that are now being assigned to a new release of RF devices, called “Arduino”. Before Arduino we only had the capability to add AllStar nodes to our RF lineup, as they were Asterisk based systems and merged into our PBX system very gracefully.

To understand Arduino, think of it more like running an EchoLink node, where you have a computer with an internet connection running the EchoLink software, and some sort of radio control box, like maybe a Rig-Blaster. Hooked to one side of the Rig-Blaster box was a cable running to the computer, and on the other side was a cable running to the transmitter mic & audio ports.

With Arduino, you can use a standard ATA VOIP unit, like a Cisco SPA-112, or SPA-2102 and do the same thing. The Arduino controller box would wire into the transmitter, and also plug into the ATA’s RJ-11 phone port. When a user calls the RF extension number of the ATA device, the Arduino unit can pull the line “off hook” and answer the call.

One of the more exciting features of the Arduino setup, is that depending on certain model radios, you can also use DTMF to change channels in the radio. So if your radio supported different bands, using DTMF, you could select one channel that might be a two-meter repeater channel or select a different channel that was a 70-centimeter channel. And if your radio had 50 channels programmed into it, callers now can use any of those 50 channels. Amazing to say the least.

We also have some new support staff coming on board to help ensure we can handle support tickets as fast as possible. We know a bunch of you must have gotten new voip phones for Christmas and can’t wait to get your new extension number!

As we introduce more and more features to the system, look for them to be announced here. We look forward to hearing from each of you soon.

73, de Bill, KG6BAJ

Main Social Media will be Discord as of 9/4

All with the up and coming weeks, I will be asking you all to transition over to our Discord Social media platform. We here at HamShack Hotline have grown beyond any of our expectations. Our FB page will continue to as a community resource along with our official Discord. Also over the next couple of weeks I will be removing all non HH Helpdesk approved files from FB Files area( I will save on HD) and have HH Helpdesk approve or deny as appropriate when technically oriented. We are not attempting to stifle innovation, but rather streamline information pertaining to technical aspects of service so that our Helpdesk can serve you more efficently. Thank You for your understanding. Ken KA1EZH, President of HH