Author: Ken Reynolds

Entertaining Idea of NET’s on 302

So it has been mentioned several times, about getting a NET of some sort on the 302. My question is what subjects might we be looking to entertain? Who is willing to step up to the plate and run one? I would love to see some folks take this ball of wax and roll with it. I think if we could do something similar to the Digicomm Cafe say maybe twice a month, it might be a nice start. I would like to keep it Hamshack Hotline oriented weather it be Emcomm, WX/Skywarn, FAX, and or repeater linking. Other subjects can be brought up, and before the Ops team for approval. 73 Ken KA1EZH

Website tweaks

OK so I have gone to website and think I have made things more accessible? When you go to documents and put your cursor over highlighted field it will go to a page with multiple sections of information. To create an account to Help desk just go upper right hand corner where it says “create account”. I am trying to be responsive to your wants, needs, and criticisms. Please let me know if these changes were what you were looking for, and if they have improved your ability to navigate our page. 73 Ken KA1EZH

Important Note

Good evening all over the last few days our team has been seeing a lot of things that can be resolved, before a ticket is even entered to the help desk.
 
We have made note on many different occasions most issues can be resolved by going through all our documents in the file section here on Facebook, and on the Hamshack Hotline website.
 
Our whole goal here at HHC is to virtually have a plug and play install with ease of operation on a daily basis.
 
Another thing we have also noticed, is an up tick in folks wanting to try HHX the “Experimental” side of HH. This is great, but we really need you the user to be relatively well educated in how to configure your phone and or PBX.
 
We have had many who have tried to get HHX type phones, who really have not had a good understanding of not only their phone, but IT related issues and understanding of them.
 
With that being said I will once again say if you are not familiar with technology I would highly suggest HHC, if you have a good understanding please have fun playing on HHX.
 
I hope this will give folks a better understanding, and help our folks out on the Help Desk.
 
73 Ken KA1EZH

Growth Reminder

We are growing in leaps and bounds here on the Hamshack Hotline, both our core and experimental side. I would like to take this time to remind folks that when using HHC (core) you need to remember to read all of the FAQ’s and Covenant. On the experimental (HHX)side it’s expected you have a reasonable knowledge of your phone and or PBX system. With that being said it should go without saying the easiest and less hassle system is our Core side. Our experimental is for those with greater sense of curiosity and technical knowledge. Again WE ARE NOT a utility, we all have jobs and family, we are not paid and the services are free.

Observation about Hams

Just a thought I might put out there, how amazing it is how many hams use alternative means for communications. Most have fuller ham-shacks that are bigger with even more clutter than mine. I have had the pleasure of speaking with fellow hams all over the world, especially in the Digicomm cafe. As they are promoting Hamshack Hotline, I would like to return the favor in suggesting checking their VOIP system out. It’s a win win we meet others with the same love for the hobby and things that surround it. And both services grow with additional connections, and more knowledge can be gained by all.