Due to Hamshack Hotline migrating to the “Cloud”, all new HHUS provisional and change request will be placed on hold and in a que. After migration tickets will be resolved on order in which received. Also beware that voice mail on HHUS may not crossover after migration.
FOR IMMEDIATE RELEASE
October 5, 2018
We are scrambling a plan to move HHUS (the birthplace of Hamshack Hotline) into the cloud. Events
are happening right now that require this move. John (K1WIZ) is preparing to move his family to the
Atlanta GA region as a result of new opportunities requiring a total relocation. Because of this, John’s
family already has preparations underway to place their home on the market and complete the move
over the next month. This ultimately means that the physical VM server hosting HHUS will be shut
down and shipped to GA when the move is completed. There are a lot of moving parts to this change.
We have not been able to determine the availability of symetrical gigabit fiber based internet on the
destination end due to the fact that a final residence has not yet been purchased and secured in the new
location. This is not expected to happen until at least a month or two.
The plan now is to prepare HHUS to be migrated to the cloud so we can continue to service US
customers and keep established lines available with minimal downtime. Please note that there will be
periods of downtime as engineering efforts will be needed for the migration that require the server to be
taken offline for copy and mirgration testing. Once a migration path is realized, efforts will begin
immediately and there will be a service interruption during this time.
How does this affect Hamshack Hotline and US customers?
• All configurations and adding of new accounts will be immediately frozen – ie. HHOPS will
not add any new provisioned lines on HHUS until the migration has been completed. No new
changes to the server will be done in any way.
• Ticketed requests for new lines or changes will be held on the helpdesk until the cloud
migration is complete.
• HHOPS Helpdesk will also be unavailable as it too will be migrated to the cloud.
• TFTP profile access will be temporarily unavailable as part of this migration as profiles will be
moved as well. You will not need to adjust your phone until an announcement is made
when the migration is complete!
• ALL service on HHX, HHEU, & HHUL will be unaffected and callers will be able to continue
to direct dial between these peers. Bridges however will be temporarily unavailable. Only
HHUS lines will be temporarily down.
• During downtime, HHUS lines will go “yellow” or Orange. This is expected. They will return
to green state when services are migrated and restored.
We will do everything in our power to keep downtime to a minimum but we ask for your patience and
understanding as John prepares to make this major move. His plate will be full, but he will do his best
to position HHUS for continued success in the cloud.
We have had a very exciting past several months here at Hamshack Hotline. We have grown from two operational servers, to now four serving the globe. We have recently integrated the unlicensed portion for those who are just venturing into communications, in order to promote those people to eventually become licensed amateur radio operators.
I am looking for honest assessment of the service, and those who attempt to serve you as the client. Let us know what you like, and what you don’t like about Hamshack Hotline.
In that I would like you to expound on the positive, and have a solution for the negative and not a bitch session against any individual or the system. Hamshack Hotline is what we as a whole make it. If we work together the sky is the limit, if we make it an individual thing we have no hope.
If there are changes you want we can look at them, I am not saying we will but we will keep and open mind and do what is best for the good of all amateurs.
I am looking forward to your comments. Thank You Ken ReynoldsKA1EZH
Now that we have broadened our service to the Non Ham community, I will be allowing Non Hams to join Facebook Page,and Mattermost. However they still must use IRN call hyphen name and still read all asked documents for page approval.
Get Ready for Great Things!
Something new is on the way for TheGuild. We are pleased to announce a joint venture with our friends at Hamshack Hotline. The HHUL (Hamshack Hotline Unlicensed) Server is being prepared and will be ready to launch very soon, courtesy of World Wide Amateur Radio Guild Inc. HHUL will allow ALL members of our organization to access a great VOIP/SIP platform through both Cisco hard phones and the Acrobits Groundwire application. More details coming soon.
In the meantime, be sure to checkout HH at https://hamshackhotline.com!
NEW and EXCITING things coming to HAMSHACK HOTLINE, stay tuned!
Just thought I would share Jim’s support, and satisfaction. Thank you for your continued promotion of Hamshack Hotline.
ARES Training Update
Jim Yoder, W8ERW ARES Data Manager
[email protected]
ARES Training Update
I dont know about the rest of you, but Ive had enough wet weather
for a while. On the upside, my grass is looking pretty good lately
although, Im mowing often. It doesnt look like we are going to get
much relief from the frequent showers with hurricane season being
off to a wild start. Florence is threatening the East coast with up to
40 inches of rain. That along with the storm surge will present a
serious threat to personal safety and property throughout the area. For those of you who have taken advantage
of Hamshack Hotline and gotten you free VOIP connection, there is a direct connection using Bridge Port #313
to the Hurricane Watch Net.
European Hams: Look what’s coming! HH Europe! Thank you to Jason Matthew Ford for donating the server in Paris.
I would like to take time to thank Jason and Jeff for setting up the Voip Hurricane Network on 313(PIN#GUILD). This was a very last minute request that I posed to Jason and he pulled through. Not much activity now, but I am sure as Florence makes land fall there will be much traffic. I am asking all who are in its path. to heed all of the safety and evacuation requests, and to maintain their safety so that you can be useful in relief efforts. We are no use to the public if we are DEAD! Also looking for pictures of anyone possibly using Hamshack Hotline Communications (soft or hardphone) involved in communication efforts for Hurricane Florence.
